# Supportress

## Supportress

- [What is Supportress?](https://docs.supportress.com/undefined.md)
- [FAQs](https://docs.supportress.com/faqs.md): Frequently asked questions
- [General FAQs](https://docs.supportress.com/faqs/general-faqs.md)
- [Pricing FAQs](https://docs.supportress.com/faqs/pricing-faqs.md)
- [Competition FAQs](https://docs.supportress.com/faqs/competition-faqs.md)
- [Forwarding as attachment in GMail](https://docs.supportress.com/forwarding-as-attachment-in-gmail.md)
- [Setting your time zone](https://docs.supportress.com/setting-your-time-zone.md)
- [Keyboard shortcuts](https://docs.supportress.com/keyboard-shortcuts.md)
- [Organization](https://docs.supportress.com/organizations/organization.md): Organize your support and allow your customers to start discussions to request help.
- [Queue](https://docs.supportress.com/queues/queue.md): Use a queue to represent a product, a feature, support teams and more.
- [Watching queues](https://docs.supportress.com/queues/watching-queues.md)
- [Import discussions](https://docs.supportress.com/queues/import-discussions.md): Capture emails that started elsewhere by forwarding them to Supportress.
- [Name](https://docs.supportress.com/queues/name.md): Every queue has a name that may be visible to the external world
- [Native email address](https://docs.supportress.com/queues/native-email-address.md): Every queue has a native email address
- [Use Reply-To header when available](https://docs.supportress.com/queues/use-reply-to-header-when-available.md): When this Queue setting is enabled and inbound email has a Reply-To address, the new discussion is created with that email address as its sender.
- [Discussion](https://docs.supportress.com/discussions/discussion.md): Customers start discussions. You finish them.
- [Watching a discussion](https://docs.supportress.com/discussions/watching-a-discussion.md)
- [Export your data](https://docs.supportress.com/account/export-your-data.md): How to export your data for your Supportress organization
- [Manage subscription](https://docs.supportress.com/billing/manage-subscription.md): How to manage your subscription
- [Cancel your subscription](https://docs.supportress.com/billing/cancel-your-subscription.md): How to upgrade, downgrade or cancel your subscription
- [Account information](https://docs.supportress.com/billing/account-information.md)
- [Billing address](https://docs.supportress.com/billing/billing-address.md): How to change the details of your billing address.
- [Payment methods](https://docs.supportress.com/billing/payment-methods.md): Manage your payment methods
- [Billing history](https://docs.supportress.com/billing/billing-history.md)
- [Handbook](https://docs.supportress.com/company/handbook.md): How we work at HeavyMelon
- [About](https://docs.supportress.com/company/about.md): About the team at HeavyMelon


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://docs.supportress.com/undefined.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.