> For the complete documentation index, see [llms.txt](https://docs.supportress.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.supportress.com/queues.md).

# Queues

- [Queue](https://docs.supportress.com/queues/queue.md): Use a queue to represent a product, a feature, support teams and more.
- [Watching queues](https://docs.supportress.com/queues/watching-queues.md)
- [Import discussions](https://docs.supportress.com/queues/import-discussions.md): Capture emails that started elsewhere by forwarding them to Supportress.
- [Name](https://docs.supportress.com/queues/name.md): Every queue has a name that may be visible to the external world
- [Native email address](https://docs.supportress.com/queues/native-email-address.md): Every queue has a native email address
- [Use Reply-To header when available](https://docs.supportress.com/queues/use-reply-to-header-when-available.md): When this Queue setting is enabled and inbound email has a Reply-To address, the new discussion is created with that email address as its sender.