# Queues - [Queue](https://docs.supportress.com/queues/queue.md): Use a queue to represent a product, a feature, support teams and more. - [Watching queues](https://docs.supportress.com/queues/watching-queues.md) - [Import discussions](https://docs.supportress.com/queues/import-discussions.md): Capture emails that started elsewhere by forwarding them to Supportress. - [Name](https://docs.supportress.com/queues/name.md): Every queue has a name that may be visible to the external world - [Native email address](https://docs.supportress.com/queues/native-email-address.md): Every queue has a native email address - [Use Reply-To header when available](https://docs.supportress.com/queues/use-reply-to-header-when-available.md): When this Queue setting is enabled and inbound email has a Reply-To address, the new discussion is created with that email address as its sender. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.supportress.com/queues.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.