# Discussion

### Private & public messages

Respond to your customers through public messages. Collaborate with your fellow organization members through private messages in a discussion.

### Watch

Watch a discussion and receive email notifications whenever a new message lands. Never miss a customer response.

### Collapse/Expand messages

Ever had to deal with long threads? It's not fun navigating those. In Supportress you can collapse or exapnd individual messages and we remember your choice.

### Move discussions

Move a discussion from one queue to another. A discussion may start in the default queue, but it fits the topic of another queue. You can easily move it with a couple of clicks.

## 🔜 Coming soon

### Mentions

Mention your fellow organization members in private messages to collaborate.

### Assignments

Assign a discussions to signal you are leading the effort of seeing it through.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.supportress.com/discussions/discussion.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
