Watching a discussion

You can watch a discussion and receive notifications for each added message.

Why would you want to watch a discussion?

Here are some reasons:

• You've participated in the discussion and you want to know when your customer responds

• You want to learn from how others handle the discussion

When you add a message to a dicussion, you watch it automatically.

How to watch a discussion

1. Visit a discussion

2. Click Watch on the sidebar