Watching a discussion

You can watch a discussion and receive notifications for each added message.

Why would you want to watch a discussion?

Here are some reasons:

  • You've participated in the discussion and you want to know when your customer responds

  • You want to learn from how others handle the discussion

When you add a message to a dicussion, you watch it automatically.

How to watch a discussion

  1. Visit a discussion

  2. Click Watch on the sidebar

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