# Watching queues

You can watch a queue and receive notifications for each incoming discussion.

### Why would you want to watch a queue?

Here are some reasons:

* There's an ongoing incident and you want to stay on top of incoming discussions
* You are responsible for that queue (for example Accounts or Sales)
* You want to learn from how others handle discussions in that queue

### How to watch a queue

1. Visit the main page of a queue
2. Click Watch at the top right of the page