> For the complete documentation index, see [llms.txt](https://docs.supportress.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.supportress.com/queues/watching-queues.md).

# Watching queues

You can watch a queue and receive notifications for each incoming discussion.

### Why would you want to watch a queue?

Here are some reasons:

* There's an ongoing incident and you want to stay on top of incoming discussions
* You are responsible for that queue (for example Accounts or Sales)
* You want to learn from how others handle discussions in that queue

### How to watch a queue

1. Visit the main page of a queue
2. Click Watch at the top right of the page