# Organization An organization represents your business. When you sign up you are creating your first organization along with your personal owner account. ### Members As an owner of an organization in Supportress, you can invite members to it. You can choose to invite your support staff only, but we recommend that you invite all staff. {% hint style="info" %} We don't charge per seat 😉 {% endhint %} ### Queues Queues are like your email inboxes. Your new organization starts with a default queue. It's where new customer supoprt requests end up in. ### Discussions Support tickets? Nope. We call them discussions. Because that's what you do. You talk to people, with a human voice. It's not a ticket. It's a discussion. ## 🔜 Coming soon ### Custom domains Set up your own custom domain so that you can send and receive email directly through `yourcompany.com` addresses. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.supportress.com/organizations/organization.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.